LA
Lawrence A
1 reviews | Active since Oct 2012
28 Jan 2023, 18:35
Vodacom either *****ing or letting data be ******
I had 500mb data on my sim ***) last night. Without any warning, I had to place this sim card late this afternoon in my phone to discover that Vodacom had removed over R150 worth of airtime from it. I have been watching my data disapperar for some weeks now but this is really the last straw. GET your act together Vodacom
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Replies (4)0
Replies (4)
Vodacom's replyOfficial
29 Jan 2023, 10:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jan 2023, 10:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Lawrence A's updateReviewer Update
01 Feb 2023, 16:44Funny enough I put 1Gb on earlier and by lunch time it had gone again!! I use an LTE router so cannot trace who is using my sim details. All I know is that it is impossible and you have yet to get back to me. Who is using my data?
LA
Lawrence A's update01 Feb 2023, 16:44
Reviewer Update
Funny enough I put 1Gb on earlier and by lunch time it had gone again!! I use an LTE router so cannot trace who is using my sim details. All I know is that it is impossible and you have yet to get back to me. Who is using my data?
LA
Lawrence A's updateReviewer Update
05 Feb 2023, 19:17last night I put another 2gb prepaid on. By 18h00 tonight it was finished. No videos, just text and some pictures. I have lost another gb at least because Vodacom is taking it?
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Lawrence A's update05 Feb 2023, 19:17
Reviewer Update
last night I put another 2gb prepaid on. By 18h00 tonight it was finished. No videos, just text and some pictures. I have lost another gb at least because Vodacom is taking it?
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Lawrence A's updateReviewer Update
17 Feb 2023, 11:09Until today I have not had a satisfactory answer.
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Lawrence A's update17 Feb 2023, 11:09
Reviewer Update
Until today I have not had a satisfactory answer.