AH
Abigail H

1 reviews | Active since Dec 2019

06 Feb 2024, 17:30

*** VODACOM

*** Vodacom. We’ve had loadshedding for 6h30m today and in that time 0 signal. Not only did we NOT have any signal from in loadshedding but also random times in the day. I can’t make any calls, do my work or receive anything on my laptop. Some of our gates work with signal and I can’t phone them to open. It’s a security risk for me at home alone and totally irresponsible from your side. It’s been like this since Sunday and there has been NO progress. But when the 25th comes we have to pay or bills on time otherwise services will be disconnected- LIKE I’M CONNECTED NOW???? I’m so sick of this poor service, and the WORST part is that our home wifi is with Vodacom because they promise the best signal……. I work from home and lost a whole day due to this **** service! Honestly feel like Vodacom is the biggest **** in South Africa- and that says a lot. FIX YOUR BLÊRRIE TOWERS- WE ARE NOT CONNECTED TO ANYTHING. IF WE CAN’T WORK WE CAN’T PAY YOU!!!!!!!!!!!!

(Winterton. Kwazulu-Natal)

0
Replies (1)
Vodacom
Vodacom's reply07 Feb 2024, 07:38
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team