HS
Henrico S
1 reviews | Active since Jul 2021
06 Jul 2021, 14:37
Vodacom
We went to a vodacom shop to cancel a contract for a mobile device and paid R7000 to cancel it and they should have canceled it, the people working there did the cancelation, but they keep calling us to arrange payment for the contract so we think the cancelation did not go through at head office.
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Vodacom's replyOfficial
07 Jul 2021, 08:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jul 2021, 08:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team