FA
Farzana A
1 reviews | Active since Sept 2023
23 Apr 2024, 10:01
VODACOM: EDLIN, SHAMEEL AND NAZLI YOUR ATTENTION IS REQUIRED PLEASE!!
DEAR SHAMEEL, EDLIN AND NAZLI
Ref nr EC-1TJB-22Z8B8 refers.
WHERE IS THE REFUND PROMISED 05 April 2024, NO FEEDBACK PROVIDED AND CONTRACT CANCELLATION CONFIRMATION?
Dear Farzana , adam.farzana******@gmail.com
Thank you for your patience. Insurance has confirmed that they will refund the amount of 1334. I will monitor and feedback by COB 5th April 2024
Regards
Edlin
-----Original Message----- From: *** Sent: Wed Mar 27 2024 13:18:52
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Vodacom's replyOfficial
23 Apr 2024, 13:36Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Apr 2024, 13:36
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team