Vodacom ****ed up my account and no1 seem to know what they doing yet alone know how to speak how to vodacom have consultants that's can't assist in anyway

Once again I made an complaint a month ago today the same thing nothing resolved on my number they arsre messing me around they know how to debit my account but to fix the **** up that was done I was their side they can't I spoke to a consultant Peter who suppose to escalate my problem submit and resolve its a no th now and nothing has been done wrong upgrade done on a phone that wasn't due and now it shows I must pay 609 for a phone tillmay 2026 from August 2021 how the hell I'm so ****ed off as I have 6contracts wit them for more then 10 years and now they messing me around I mean this is not fair everytime I get different reference numbers but not 1 damn consultant seems to ****ing know what they doing that's beside the point of them being so rude they ****ed my account up firstly but speak to me as if u did it I need my account sorted out immediately