JR
Jessica R
1 reviews | Active since Feb 2024
20 Oct 2023, 10:00
Vodacom Echo and calls not connecting.
The signal has been absolutely ********** for the past two weeks. 1st When trying to make a call the call never connects and you are left with a bad echo. Vodacom would still charge you for however long the call runs though even though not the caller or the receiver can hear the other person. This forces you to try call on numerous occasions until you eventually get through or restart your phone. Slimy network provider.
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Replies (1)Vodacom's replyOfficial
20 Oct 2023, 11:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Oct 2023, 11:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
