Vodacom

Ok so here goes december i phoned vodacom for a premature cancellation on my 2 contracts i have with them,got the quotes paid the money send through all the paper work to cancellations and guess what so they are still deducting the money off my account i have spend the last 3 days with endless phone calls and emails and well its still not sorted. So my guess is are they going to cancel my paid up contracts and refund my premiums up until now? Very disappointed in your service but i will never make this mistake again. I will be paying up my last contract and just take my money elsewhere were im a valued client.