Vodacom

I tried to apply for 2 new contracts through istore but was declined. The istore operator cannot give me any information as to why it was declined and said I need to contact Vodacom. But your customer care line does not give the option to speak to an operator. It is really ridiculous and frustrating. Its a shame that I need to report it on Hellopeter but it is the only way that I might get a reaction.