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Carol L

1 reviews | Active since Mar 2015

19 Jan 2026, 11:07

*********** Vodacom

I have a fibre contract with Vodacom but hav had no service for 3 days now. Despite various phone calls no one has contacted me on order to sort out the problem

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Replies (2)
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Carol L's update20 Jan 2026, 10:48
Reviewer Update
My issue with Vodacom is still the same as yesterday. Despite contacting me and making promises nothing has changed. I still have no wi fi and I am getting further with this issue. The technicians don't seem to have a clue what they are doing and having customer care call me to aplogise and make further promises does not help. I need Vodacom to sort out the problem
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Carol L's update21 Jan 2026, 09:17
Reviewer Update
My issue has not been resolved. It would appear that the Vodacom technical team are incapable of restoring my wi fi. I had a call yesterday advising that a technician was on his way. I am still waiting. The person in charge of My case is Jabu. Despite further phone calls to Vodacom I am still waiting for Jabu to contact me.