kD
karen D
1 reviews | Active since Sept 2019
21 Sept 2023, 23:33
Vodacom
My sim card was hacked by my Ex and his girlfriend, ask me how vodacom allowed a simswap to be done, I have an sms stating my sim was in another phone, thank god to using ABSA bank whilst purchasing airtime it said declined due to sim swap being done, why cant we speak to a consultant on the line why must it be that silly TOBI
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Vodacom's replyOfficial
22 Sept 2023, 06:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Sept 2023, 06:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team