NZ
Natasha Z

1 reviews | Active since Mar 2012

06 Sept 2018, 19:06

Vodacom eating airtime...AGAIN.

I had almost R84 of airtime left on monday when I checked to buy a sms bundle of r10. I have no subscriptions and did not buy anything else. Yet today when I checked I had around R40 left. I made no phonecalls. This is just impossible and lately this is happening more and more that airtime just disappear. Please rectify this asap.

0
Replies (1)
Vodacom
Vodacom's reply07 Sept 2018, 06:32
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team