Vodacom eat your money and do not provide service

Item: Vodacom
Rating: 1
Author: Marius L

Yesterday I bought 2x 200MB with my airtime got the sms to say the 7 days was provisioned but did not get the data. I took screenshots to show the R10 airtime was taken but received no data. So vodacom took money but did not provide product.

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Replies (1)

Vodacom's replyOfficial

11 Jun 2023, 10:56

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply11 Jun 2023, 10:56

Official