RM
Rhulani M
1 reviews | Active since Aug 2020
19 Feb 2025, 05:31
Vodacom easy to own campaign it's a disgrace.
I'm writing this message for the second time and complaining about the same campaign.
My daily minutes and data where not loaded again!!!!!!
Something needs to be done about this program before because I can't do this anymore...
I'm bringing this to this platform because their customer service is not helpful at all. They don't have any knowledge on this campaign and don't even know where to refer or escalate queries to.
Vodacom I'm not a happy a customer.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
19 Feb 2025, 07:52Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Feb 2025, 07:52
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
