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scribealive S
1 reviews | Active since Dec 2016
06 Jan 2025, 12:06
Vodacom Eastgate - Precious - condescending and ridiculous.
If 0 stars could be given, I would have rather put that. Vodacom Eastgate was useless - or rather - the consultant Precious, did not have any understanding of technology or the inner workings of contracts or telephones.
She called me a child though I am 31 due to getting frustrated.
She then proceeded to state "just stop with us then and block your number". Fantastic service, right?
Truly appalling Vodacom.
Now my services are deactivated? I have been with Vodacom for an immensely long time. Generally good. Will be stopping very soon.
Vodacom Eastgate - useless.
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Vodacom's replyOfficial
06 Jan 2025, 14:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jan 2025, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
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scribealive S's updateReviewer Update
06 Jan 2025, 14:42No contact has been made.
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scribealive S's update06 Jan 2025, 14:42
Reviewer Update
No contact has been made.