1 reviews | Active since Dec 2016

24 Apr 2018, 12:10

Vodacom Eastgate - nightmare

Just received a horrible call from the manager of Eastgate Vodacom. He was immensely rude, yet again. Shouting at me, belittling me and telling me that I am a ****.

If this is the form of service that vodacom offers, please, stay away at all costs.

Vodacom Eastgate is truly terrible. Please, do not go there. The manager is truly unprofessional and co****. He is rude and uninformed.

Perhaps Vodacom needs to interview their employees more thoroughly.

The manager of Vodacom Eastgate should not be allowed to talk with clients, let alone contact them privately to shout at them. Truly awful service.

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Replies (1)
Vodacom
Vodacom's reply24 Apr 2018, 12:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team