VODACOM EASTGATE - FIRST TIME CONTRACT

<p>THIS IS MY FIRST EXPERIANCE AS I NEVER HAD TAKEN OUT A CONTRACT WITH VODACOM, AND MUST SAY THIS QUITE A DISASTER,</p> <p> </p> <p>i WENT INTO THE EASTGATE STORE ON THE 31ST JULY 2017 , WHEREBY I WAS ASSISTED BY REMELDA ON SIGNING ME UP FOR A NEW CONTRACT THAT I WAS INTERESTED IN.</p> <p> </p> <p>I WAS TOLD I WAS APPROVED AND HAD ALSO i REQUESTED THAT MY NO. BE PORTED OVER.</p> <p> </p> <p>I WAS ALSO PROMISED THAT I WOULD BE GIVEN A CALL FROM REMELDA HERSELF TO CONFIRM THAT THE PORT WAS SUCESSFUL - WHICH NEVER HAPPEND.</p> <p>I DECIDED TO CALL THEM MYSELF WHICH WAS ANOTHER MISSION AS I HAD TO BE KEPT ON HOLD AND WAS JUST TOLD TO COME BACK TO THE STORE.</p> <p> </p> <p>AFTER LEAVING A MESSAGE TO CALL ME BACK , I THEN DECIDED TO CALL MY SELF AGAIN AND THEN I GET A RESPONSE FROM REMELDA THAT THERE STILL NEEDS TO BE A CREDIT VETTING DONE FOR THE CELLPHONES ITSELF BUT I CAN PICK UP THE SIM CARDS WHICH HAS BEEN ACTIVATED.</p> <p> </p> <p>I CANNOT JUST COME IN THE STORE AND PICK UP MY SIM CARDS AND THEN COME IN ON ANOTHER DAY TO PICK MY PHONE UP , THIS IS REALLY AN INCONVIENIENCE .</p> <p> </p> <p>SURELY , ALL CHECKS ETC. SHOULD OF BEEN DONE ON DAY 1.</p> <p> </p> <p>THE CLIENT SHOULD BE INFORMED PROPERLY AS THIS FRUSTRATING THAT YOU ARE LEFT IN THE DARK , I AM NOW BEEN TOLD A STORY ABOUT THE NUMBER BEING PORTED OVER BUT CANNOT BE CONVERTED TO A CONTRACT - SO NOW I MOVE AROUND WITH TWO NUMBERS.</p> <p> </p> <p>REALLY IF I KNEW THIS WAS GOING TO BE SUCH A NIGHTMARE I WOULD HAVE NOT CONSIDERED VODACOM AS A SERVICE PROVIDER , AS I WOULD EXPECT ABETTER SERVICE EXPERIANCE BEING A FIRST TIME CUSTOMER.</p> <p> </p> <p>IT'S BEEN ONE DAY WITH VODACOM AND I AM ALREADY COMPLAINING . WHO KNOWS WHAT IS GOING TO HAPPEN NOW THAT I HAVE SIGNED UP A 24MONTH CONTRACT. :(</p> <p> </p> <p>HOPING THERE WAS OPTION TO PUT NO STARS!!!!</p>