VODACOM EASTGATE

On 1st Feb 2020 my phone was ****** in the imax theatre Eastgate mall, Bedfordview. I went into Vodacom shop immediately after noticing this and had my number blocked and phone blacklisted. The guy who "helped" me, assured me that this was done...BUT did not give me any confirmation number. I received proof from a friend that she had received obscure messages from me after 5pm on Saterday...I had been in the shop before 3 that afternoon! only after being to the police station to report the theft and get a case number, I was informed by the policeman that I needed a ITC number from Vodacom. I SHOULD HAVE BEEN HELPED WITH THIS AND PROVIDED WITH THE NECESSARY NUMBERS TO START OFF WITH! I HAD TO GO BACK TO THE SAME SHOP AND WAS HELPED BY TERCIA THIS TIME. TERCIA WAS BRILLIANT AND SUFFICIENT, UNLIKE THE MALE EMPLOYEE. TERCIA DESERVES A 10/10 AND THE MAN 0/10.