Svdm
Simone van der merwe

1 reviews | Active since Dec 2025

09 Dec 2025, 07:54

Vodacom

I have been dealing with Vodacom very long, I usually don’t have complains. I have been waiting 5 weeks for my iPhone 17. When I call them they say they will receive stock Friday. The problem is transparency, they can’t tell you when your stock will be allocated, they can just tell you when they receive stock, but this does not mean you wil get yours. It’s very frustrating. No one knows when you will receive your phone.

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Replies (1)
Vodacom
Vodacom's reply09 Dec 2025, 10:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team