BP
Brittany P
1 reviews | Active since May 2020
01 May 2020, 22:17
Vodacom
I exchanged 150 of my talking points for R75 bonus airtime. I haven't received my bonus airtime and was recharged by a friend for R95 airtime to check if it would activate. it didn't...investigate and get back to me please as I have ylusrd your services for years! Nobody has gotten back to me regarding an email I sent too... This is absolutely unacceptable please can you assist me . Thank you - Brittany
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Vodacom's replyOfficial
03 May 2020, 16:47Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 May 2020, 16:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team