AP
Anneri P

1 reviews | Active since Jun 2022

02 Jun 2022, 16:07

Vodacom

I have requested a premature settlement from Vodacom in 2020. I received the premature quotation, paid it and forward my proof of payment with the signed document back to the said email address.

Its now 2022 and I get a final notice that they will be handing me over to the lawyer if I don't pay my account. I then again forward them my proof of payment that was paid in Oct 2020.

They have now handed me over to the attorneys for collection of the payment on my Vodacom account. (I***)

How useless can one be!! How do you employ people that can't do their job. And this is the result of it!

Will not pay, for my account is paid up and I have proof of that. So I hope Vodacom knows they will also have to pay the attorneys :-)

Useless

0
Replies (1)
Vodacom
Vodacom's reply03 Jun 2022, 07:46
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team