IL
Izak L
1 reviews | Active since Jul 2011
14 Aug 2023, 07:28
Vodacom
I have been a vodacom client since 2005 being red vip 90% of the time. I have spent in the vicinity of a million rand with vodacom over the last 18 years. They will be able to confirm this amount. My service have been suspended due to missing one payment. My billing on my app show an arears of R6400,00 and my statement show over payment of 43 cents on my account. I cannot rectivy this with my handset. Unbelieveble
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Vodacom's replyOfficial
14 Aug 2023, 07:31 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Aug 2023, 07:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team