AN
Aubrey N
1 reviews | Active since Dec 2020
18 Jan 2021, 10:36
Vodacom
Good day everyone I'm sending you this text message again because of I have still have issue with vodacom. scenes from 14 December I have made a settlement. and the vodacom helper promised me that he going to send me settlement letter on my email. And now I'm still waiting for that settlement letter and the problem is on a clear score it's shows that I still have active balance, outstanding of R959,95 And it's active. So please I need them to clear that balance to be R00, 00. My credit score is at one place because of that. Thank you
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Vodacom's replyOfficial
18 Jan 2021, 12:01Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jan 2021, 12:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team