AM
Adam M
1 reviews | Active since Jul 2020
10 Jan 2024, 14:11
Vodacom *****
It has now been 16 months and I am stillnpaying a *****ulent account. After countless emails to ***** disputes with the correct paperwork attached I have as yet not received a single response. Advice form Vodashops are that, if I just cancel that number, it may seem as if I am in "control" of it. I am also worried, if cancelling, they will just make a new one. Seems like an inside job
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Vodacom's replyOfficial
11 Jan 2024, 08:35Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Jan 2024, 08:35
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team