NR
Nyambeni R
1 reviews | Active since Jan 2020
15 Jan 2020, 11:16
Vodacom
I app**** for Data contract package on 30 November 2019 which includes: Samsung 65 inch Uhd Tv, Xbox one digital and a router, i only receive the router and X box , no TV , when I followed up about the TV , Vodacom call centre stated i will receive in 2 weeks time , now 2 week has passed . I called vodacom customer service I have been told that i must contact Samsung directly to get the TV
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Vodacom's replyOfficial
15 Jan 2020, 11:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jan 2020, 11:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team