Vodacom

Vodacom you dont even deserve 1 star could not write a review without giving you a star, you should have a BIG FAT ZERO, like I rated you on on of the calls I made to you. What is the problem with your call centres and service! We have not had signal/data for 5 days, this has been on ongoing problem for most of 2019, strangely enough I can contact your call centre, who in turn dont send you references, this time I did get a reference, then? in my case asked me of I want to cancel my contract, well thats not an option have a staff member elsewhere who does not have a problem, what kind of customer service do you offer, seems the same as the cell/data service offered, SHAME ON YOU Vodacom. Seems as soon as there is a problem you want to solve it by offering to cancel my contract, oh yes and you will do all the paperwork not acceptable, then was asked what will I do if the tower can not be fixed, excuse me. You can not get past the call centre who in turn will put you on hold, I was on hold for 10 minutes while supposedly the technical department was being called, were you hoping I would put the phone down, well I was on the phone all and all for about 1/2 an hour, this is not acceptable either! VODACOM WE PAY A PREMIUM FOR SERVICES WHICH YOU ARE NOT PROVIDING and actually dont seem to CARE whether we have signal.or not, again SHAME ON YOU VODACOM My earlier reivew seems to have vanished!