JJ
Jerome J
1 reviews | Active since Oct 2020
24 Oct 2020, 23:57
Vodacom
The R200 extra airtime is non existant on vodacom. Still pay normal rates for calls and data.R200 remain untouched and expire at 24h00. For non usage. Why do they give it to you ? Waste of time or just a bussiness ploy. Happen to me more than once.
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Vodacom's replyOfficial
25 Oct 2020, 09:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Oct 2020, 09:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team