Vodacom

Key West Body Corporate, 3 Poets Avenue, Randhart, 1449 have been unsuccessful in obtaining a cell for the complex. We originally dealt with a Felicity Naidoo who requested certain documents. These were sent to us by Felicity per email. The managing company, Colprop and Trustees completed all documents. The documents were e-mailed to Felicity and nothing came about it. No response whatsoever. We queried Felicity by e-mail and still received no response. This morning the caretaker has tried a number of numbers at Vodacom to find out the delay of this now very urgent cell and sim card that has not been delivered. All numbers appeared to be changed or else managed to reach customer services for personal accounts. They endeavoured to transfer us to business sales for a contract and cell all to no avail. It would be appreciated if a contact email address could be placed on the web site for sales etc. that would work. Instead you waste a lot of time going through a number of different entry numbers to no avail. We presume Vodacom requires us to rather use another provider. At the moment we have no cell for the complex. Because of the urgency we will be going to another service provider after 2 days. Vodacom was the company chosen by the managing company and Trustees as most of them have Vodacom contracts.