Vodacom

Pathectic service with regards to fibre, feedback and responding to emails. I called Vodacom last week for an upgrade for my metro Fibre speed to be increased. I was told that it would be increased, someone sent me an email and I responded as this is urgent as I work from home. No response from that email. I called Vodacom and they said I need to do a speedtest again but no email was sent to me. I am extremely dissatisfied. Vodacom, yet again you'll have disappointed me.