BN
Brenda N
1 reviews | Active since Sept 2020
14 Sept 2020, 18:14
Vodacom
They trick people to renew the contract, I called cancel the contract that was due but somehow they managed to renew my contract only to find out I’ve renewed contract without my knowledge.thay are not helpful at all. And only to find out the cancellation n renewal of contract is another company under vodacom. So now they can’t help me. Please help so that vodacom can help me cancel the contract that I can’t afford since June my quiry has been escalated n manager can’t give me a call
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Replies (2)
Vodacom's replyOfficial
15 Sept 2020, 06:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Sept 2020, 06:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
BN
Brenda N's updateReviewer Update
17 Sept 2020, 16:29Thanks for hellopeter to come back to me within 24 hours and promise to help me . still waiting for Vodacom to call me
BN
Brenda N's update17 Sept 2020, 16:29
Reviewer Update
Thanks for hellopeter to come back to me within 24 hours and promise to help me . still waiting for Vodacom to call me