Vodacom

Honestly I'm going to rip my Vodacom fiber out. I can't believe that I had to call over 15 times over a period of a week and my fiber is not activated. They consultants can't call or contact anyone. Then all my recorded voice calls can't be found. Now today, the consultants says she didn't even know the ticket was assigned to her. After a week, you don't know that you have a activation to do. If this is not resolved by this week. Rather just come take your router and install out.

I even called today and still get no response. They keep escalating emails upon emails. how is it not a single manager can't call me back. no one can give me an answer. No one can call call second line support suddenly, yet yesterday they could. this is honestly unbelievable, just to get something so simple done.