Vodacom

On november 2022 i went to vodacom store to cancel one of my contacts the told me to call to do the cancellation so i did the lady never did the cancellation now i have a bill over R3800 to be paid for wifi that i didn’t even used i told them i can pay it off monthly they told me now that my connection will only put back on if the amount is paid this is now on going 6 months the worst service i ever received this past 3 weeks its on going calls not getting any information