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Rebaone
1 reviews | Active since Mar 2023
12 Aug 2023, 17:19
Vodacom
I am very disappointed with Vodacom ( The Glen Mall) where I went, someone took a phone S23 Samsung with my details, now they are sending me to pillar to post that I have to go to the same branch (Norwood) which that person took a contract at to look for one of their agent by the name Obakeng and cancel there. Now my question is why they do not do a thorough background check before approving applications? Why they can't assist me because they are one umbrella. They have to do their best to solve this because I am not gonna have a debt or pay for something that I know nothing of.
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Replies (2)
Vodacom's replyOfficial
13 Aug 2023, 11:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Aug 2023, 11:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Rebaone's updateReviewer Update
09 Sept 2023, 19:23Good evening. I am still waiting for your response regarding ***** dispute because 7-14 days has passed. How far are you with the process?
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Rebaone's update09 Sept 2023, 19:23
Reviewer Update
Good evening. I am still waiting for your response regarding ***** dispute because 7-14 days has passed. How far are you with the process?