MS
Micael S
1 reviews | Active since Feb 2024
29 Feb 2024, 21:05
Vodacom
I settled my account the 20th December 2023 with the amount of R4973 then a month later they then added an amount of R465 unnecessary which I also paid but now they refusing to send me a settlement letter they messing me around sending me around and giving me lots of **** stories this is effecting my credit score real bad I wouldn't recommend anyone to take out a contract with Vodacom they unproductive
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Vodacom's replyOfficial
01 Mar 2024, 07:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Mar 2024, 07:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team