Hellopeter
Share Your Experience
TP
Thabo P

1 reviews | Active since Jan 2016

03 Sept 2021, 19:50

Vodacom

Since from 2017 my contract ended, got the paid up letter but till today vodacom is still listed on my ITC as active and I have contacted vodacom several times but still no update on my ITC

0
Replies (3)
Vodacom
Vodacom's reply04 Sept 2021, 09:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

TP
Thabo P's update06 Sept 2021, 06:38
Reviewer Update
Thank you hellopeter vodacom has updated my ITC and the vodacom has been closed.
Vodacom
Vodacom's reply06 Sept 2021, 10:36
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We are glad your query was resolved.
 Regards Consumer Website Team

Best regards,