1 reviews | Active since Nov 2016

19 Mar 2021, 21:55

Vodacom

Absolutely disgusting, pathetic service. Its so frustrating.. to go through from person to person...with no help whatsoever ever...wrong product sold...then...it was reviewed , and told me.that it was a mistake on the sales agents...side...so they sent Ram couriers to collect the product...then told.me.they will reimburse..me...I have made nothing less than 65 calls...to sort this problem out...and it still hasn't been solved...or sorted out. I have not gotten my refund..have been told...it will be deposited...its all different stories.. From different parties...and different people...I am not surprised...I doubt anything

Will be done even on this site...coz thats how they are.. keep telling this date and that date...but its gone one and half months..nothing has been returned...to me...or attended to by any senior person. I am.just informing.. Everyone out there.

That they are becoming like Telkom...useless...and pathetic...

0
Replies (2)
Vodacom
Vodacom's reply20 Mar 2021, 12:04
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

's update22 Mar 2021, 13:01
Reviewer Update
Hi i am very sorry there has been no money credited in to my account for the last 30 days except my salary.... I need to see proof of payment... Coz this is bull ****... I am getting very annoyed... Now with you people... I am goin to go to ombudsman... Since social media is not doing the job... Get someone from ur head office... A manager or senior person to call me immediately... I am very disspapointed... In the lies... And to and from nonsense I have been told.... And been published...