MM
Mantwa M
1 reviews | Active since Apr 2020
15 Feb 2024, 15:57
Vodacom
Bought 240mb reccuring data for 30 days but only used it for the first day. I tried to contact them, they asked questions but I failed some of them and that's how they took away my data. I've bought another 240mb recurring data for 30 days but it was never allocated. They told me to visit the vodashop but I was told there's no way they could do such a thing. I haven't gotten any help till today.
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Replies (1)Vodacom's replyOfficial
16 Feb 2024, 08:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Feb 2024, 08:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
