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Tony R

1 reviews | Active since Jul 2011

11 May 2021, 10:36

Vodacom

I emigrated to the UK in August 2020. I obtained settlement and cancelation figures from Vodacom for 2 cell contracts, and 2 data contracts. I paid them all before we left. Now suddenly they Trump up an outstanding balance and threaten me with a summons in May 2021. They refuse to tell me which cell number has this outstanding balance.

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Replies (1)
Vodacom
Vodacom's reply11 May 2021, 11:21
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team