1 reviews | Active since Jul 2024
Vodacom
First up I dont even rate Vodacom 1*. It is disgraceful that I have to air my grievance on this public platform. Vodacom just is really not trustworthy. On the 4th of July 24 It was confirmed that vodacom had put F r a u d on my account and profile. They undertook to do certain things. None of which has happened. I then had NO communication from them till the 6th August when I received my August Bill. They have re-instated my original contract that i had with them but at more that double the price. On the 8th of August I went into 1 of their branches and cancelled my contract. I insisted that it was to be cancelled not pre paid. I was then assured that it was CANCELLED. But later that day I received a confirming email to say that the change to Prepaid would be made at the end of the month. What dont they understand. ?? I want my contract CANCELLED. And I'm not paying double for my original contract seeing they did the F r a u d on my account....not me. Its best I just get out of Vodacom. They are not a company I can trust,.
