BT
Ben T
1 reviews | Active since Aug 2019
24 Jan 2020, 13:35
Vodacom
I do not know what is wrong with Vodacom, everytime I recharge my airtime dissapear without using it and it has been for a while now, I am using 2 simcards in my phobe the one is for Telkom but I do not exprience that from Telkom, Vodacom please bring my airtime back and another issue is we always win the data from Shake but we cannot access the data.
Even now I recharged with 29 few minutes ago but my balance is zero and I never made even a single call.
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Vodacom's replyOfficial
24 Jan 2020, 14:29Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jan 2020, 14:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team