ZL
Zaitoon L
1 reviews | Active since Dec 2019
08 Apr 2020, 12:37
Vodacom
I'm so sick of Vodacom, I can't wait for my contract to be done with them, I complained before about them that I'm being charged so much when I changed my plan, I was told my installments won't increase so they wiped the bill for me an now I'm forced to stay on this expensive plan coz there is nothing they can do and agents still calling me to change my plan I'm sick of this I don't want to be on this plan it's a open line plan an I'm told it can't b changed when they the ones who changed it for me without me knowing what it's being changed to!! I want to be off this plan
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Replies (1)Vodacom's replyOfficial
08 Apr 2020, 14:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Apr 2020, 14:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
