FJ
Fred J
1 reviews | Active since Jul 2017
17 Jun 2021, 11:34
Vodacom e-Shop poor service
I ordered a phone through the Vodacom e-shop. I received a message on Friday, 11 June that my phone has left the warehouse for delivery. After many phone calls and e-mails, the phone was only delivered today. Poor Service
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Vodacom's replyOfficial
17 Jun 2021, 14:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jun 2021, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team