1 reviews | Active since Jul 2017

28 May 2018, 22:11

Vodacom Dropped Calls

The amount of dropped calls I have been experiencing over the last few months (about 4 months) is truly unacceptable. It was about 1 a day, I would say, for the last few months, but over the last few days it is EVERY SINGLE CALL!!! I once received "compensation" for my dropped calls. An SMS saying I received 10 free Vodacom to Vodacom minutes. What a pathetic excuse for compensation for an extremely frustrating inconvenience! This kind of service is completely unacceptable!

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Replies (1)
Vodacom
Vodacom's reply29 May 2018, 11:14
Official

Good day

We have requested our Network management division to make contact with you.

We apologise for any inconvenience caused.

Regards

Best regards,