BN
Banele N
1 reviews | Active since Jan 2018
18 Dec 2022, 08:05
Vodacom downtime for more than 48 hours
Vodacom, it has been 48 hours without internet and service at StoneArch estate for vodacom customers. Some of us are working from home, how do you expect us to cope? Now I have to drive out of the complex to make and receive calls. This is unacceptable and there is no communication from vodacom.
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Vodacom's replyOfficial
18 Dec 2022, 16:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Dec 2022, 16:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team