NM
Nikita M
1 reviews | Active since Nov 2021
06 Feb 2023, 17:37
Vodacom Down - Sir Lowry's Pass Area Since Saturday 4 Feb 2023
Our whole area (sir lowrys pass) has been down since the weekend. We are unable to use the internet we pay for and unable to make any calls, we have to leave our area just to call the call Centre who sends you from one person to the next wasting your airtime and your time and then they hang up on you. People work from home who need the internet and not to mention any emergencies that can happen during the night, when your whole household uses vodacom, it's a problem cause you can't call anybody - when is someone going to help us?
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Replies (1)Vodacom's replyOfficial
07 Feb 2023, 08:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Feb 2023, 08:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
