LB
Leanne B

1 reviews | Active since Nov 2019

19 Nov 2019, 14:32

Vodacom down AGAIN!

What is going on with the network issues? Vodacom has been down since last night, still down at 2:30. It was also down on sunday until monday morning after 10. This is a very big issue for me at the moment since I am a consultant and need to be reached on my phone. I am also pregnant and cant afford to go nights without any cellphone network! It has not been the first or second time Vodacom has been down in our areas over the last few months, If you cannot supply, inform your customers so we can switch to another network that can supply!!

0
Replies (2)
Vodacom
Vodacom's reply19 Nov 2019, 16:02
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
LB
Leanne B's update19 Nov 2019, 16:04
Reviewer Update
I'm interested to find out HOW a consultant will make contact as I HAVE NO SIGNAL. Still. 16:00 as we speak.