ET
Erns T
1 reviews | Active since Jun 2014
20 Dec 2024, 12:33
Vodacom Douglas
I was assisted at the Douglas Vodacom branch by a lady, which told me their phones are Blocked they cannot make calls need to utilise my Phone for their Business call, 40 MINUTES and a few seconds later call was ended!
How Pathetic can a Vodacom Business be?, to Utilise the customers Property to run his Business!
A ZERO Rating would be more appropriate!!
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
20 Dec 2024, 14:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Dec 2024, 14:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
20 Dec 2024, 15:15Dear Erns.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records indicate that your query has been attended to and feedback on this matter has been provided.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records indicate that your query has been attended to and feedback on this matter has been provided.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Dec 2024, 15:15
Official
Dear Erns.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records indicate that your query has been attended to and feedback on this matter has been provided.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records indicate that your query has been attended to and feedback on this matter has been provided.
Regards
Vodacom Consumer Website Team
Best regards,
ET
Erns T's updateReviewer Update
24 Dec 2024, 18:11I was now informed that my 40 minute call was cancelled by Vodacom without even informing or Consulting myself!
ET
Erns T's update24 Dec 2024, 18:11
Reviewer Update
I was now informed that my 40 minute call was cancelled by Vodacom without even informing or Consulting myself!