1 reviews | Active since Dec 2016
Vodacom "Double Your Data" on My App Fail
<p>I received an sms a short while back from Vodacom that said i can double my data when purchasd through the Vodacom My App, well low and behold when i try to download the app it fails. when i read the reviews then previous app instalees complain that the app does not work etc... so i call Vodacom's call cnetre today at 12h47 and besides the agent struggling to talk to me due to trying to finish off her laughing fit from the recent office prank i am told that the previous special price a paid for data is no longer available (whats news) she confirms to me that the My App is not working.</p> <p>I ask her why Vodacom sends out a sms to advise customers that they can save money when buying data only to be provided with a tool that does not work.... kind of like buying a car that has incredible consumption to hear later on that this is not true (Go VW America).</p> <p>I just wish i could buy data at a fair price.... and when offered a possible saving method that i could use this to try be more frugal with my budget.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
