1 reviews | Active since Jul 2012
Vodacom double debts for upgrading
I have been with vodacom for more than six year and every time I have upgraded my handset I have never been debited twice for two hand set. Now vodacom is billing me twice because I have two months on previous contract. I was told by the sale consultant I will only be paying for the new upgrade and the old contract falls away because I have upgraded. Vodacom sales agents will do anything to make a sale and lie to the people. I am disappointed with vodacom. I demand answers vodacom or else I'm taking this matter further.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
