1 reviews | Active since Jul 2016

24 Jul 2016, 04:50

Vodacom double debits accounts

<p>My husband upgraded Hi vodacom account. We have had numerous problems with his new contract. On the 28th of July he was double debited. A debit order of 2500 came off on a top off account. A complaint was laid at a vodacom shop of the 28th of June and today his account was still not credited</p>

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Replies (1)
Vodacom
Vodacom's reply24 Jul 2016, 18:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team