Vodacom double debited me!

Dear Vodacom As promised your incompetence will be shown public. Dear views, readers etc Vodacom a well known company for providing a steady and capable network service for customers far and wide please do pay attention to the following. If you have a contract with Vodacom and you decide to pay off your contract manually but still get deductions regards of what it may be relinquish them. Vodacom is technically robbing you. I have waited for more than what I was told by the associated people at Vodacom for the money to be returned into my account and yet it is clear to me that their accounting department is not up to standard. My fellow South African's in today's economy we are already struggling because of things that are out of our control and now a company ****** me of my finances that were meant to be returned to me in the appropriate manner. I haven't gotten any response back from them, their whole system is managed by an AI bot that keeps redirecting you. You can phone them but there goes your airtime because apparently they are always busy with another customer which I think is a blatant lie especially is there is a few team of call centre operators. I warm all those in favour of Vodacom to please reconsider not just your time and money but your state of mind as well not to go with this company. Due to the fact that they are quick to react when they trying to squeeze more money out of you than return what wasn't theirs to begin with! You can take this information however you see fit but as of this moment if anyone asks me if Vodacom is great for a service provider I will say **** NO! Good day Vodacom!